Move it closer to the router and see if this solves the problem. After switching channels, try streaming music again. If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. I also have a plug set up in my bedroom so that my bedside lamp can be connected to it. Tap on Your Skills. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Make sure your contact information is correct. Enter your Wi-Fi password if asked, then tap Continue. You need to reference the right name when starting a skill. I have set up the bridge and paired it with my Alexa app. Make sure that your Bluetooth device uses a supported Bluetooth profile. Any new lights will be added to your devices for Alexa to control. I am emulating a real device via API. The smart card resource manager service runs in the context of a local service. https://www.amazon.com/product-reviews/B01LWAGUG7/ref=cm_cr_arp_d_viewopt_srt?sortBy=recent&pageNumber=1. Return to the Alexa app -> SMART HOME in the Alexa app. The app version is on my Samsung S5 and is version 1.23. Well it partially worked. Update your router settings. Make sure your Wi-Fi password is correct. Went to Hue app, turned light on- it worked. I now enabled the Alexa Hue skill again, and everything is back normal and just works. These troubleshooting steps apply to the Alexa App and Alexa-enabled devices, including the Echo Dot, Echo, Echo Plus, Echo Studio, and Echo Show. However, there ⦠Here's a look at the 8 most common Alexa and Echo problems that users encounter with Alexa and their Echo devices, along with some simple fixes. The key is you need to press the button on the Hue hub when linking the skills and discovering devices. 5 things to consider before installing smart light switches. Tap on Skills & Games. Please post here when the issue has been fixed. Turn Brief Mode On or Off for Your Echo Device; Quick solutions Devices & ⦠How do I reset the KX-HNB600 hub and re-start the initial setup? Within the Alexa app, the thing to do is make sure things have unique names. After restarting the Alexa app, restart your Echo and then see if Alexa can detect it. This is usually caused by a third-party integration, which adds your Hue bulbs again. Multi-room audio lets you control music playback on Echo speakers. Reduce Wi-Fi congestion. See if Alexa can now detect your smart home device. Alexa currently supports Advanced Audio Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. Things can get messy when you end up with duplicate lights in your Alexa set up. Update the software version on your Echo. Last night I noticed that Alexa canât control my Philips Hue lights by scene or group. Choose Light as the device type. Check your Alexa voice history. See if this solves your calling problems. Read the edits of my comment. Connect to your router's 5 GHz channel. It's easier to keep track of your Echo speakers if they're named logically. Whether you encounter difficulty setting up the device or it isnât giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. ⦠This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather report, but my living room light turns on. Visit our smart bulbs FAQ page today. How to Connect a Smart Plug to your Alexa. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". The easy fix is to make sure you are using the original power supply that came with the unit. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Now, with D-Link smart ⦠Check the Wi-Fi connection. Make sure your Alexa-enabled device is in Wi-Fi range. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Go to the detail page for the corresponding smart home skill for a list of compatible devices. Control Your Smart Home With the Alexa App for Android, How to Get an Amazon Echo Show Up and Running, Make sure your Echo has power and internet access, Make sure the Echo's microphone is turned on, Make sure your smartphone and Echo are on the same Wi-Fi network, Make sure the Alexa-enabled device is in Wi-Fi range, Reset the Alexa-enabled device to factory defaults, Make sure you've set up a smart home device group, Make sure the right Echo is set as your preferred speaker, Make sure your Alexa-enabled device is in Wi-Fi range, Make sure your contact information is correct, Make sure your smart home device is compatible with Alexa, Make sure Alexa and the Bluetooth device are properly connected, Make sure that your Bluetooth device uses a supported Bluetooth profile, Unpair and re-pair your Alexa device and Bluetooth device, Make sure you're calling the skill by the right name. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. For more information, visit Mygeeni.com. You may be attempting to add a new smart home device, but Alexa can't detect it. Echo devices might be grouped improperly, or there might be Wi-Fi issues. We've already reset the smart light before, so you can tap Start. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. This is a problem with app to Alexa connection. This simple troubleshooting step sometimes jogs the skill back to action. The app version is on my Samsung S5 and is version 1.23. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. In the Windows Task Manager dialog box, select the ⦠Learn More. See if Alexa can recognize your smart home device. If it's orange, the Wi-Fi connection isn't working properly. This may help minimize Wi-Fi disruptions on the 2.4 GHz band. Thanks to one of the comment and your post! We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. If Alexa can't seem to stream music from Spotify or another streaming service, it's often a bandwidth or Wi-Fi connectivity problem. There could be voice-recognition glitches or problems with your Amazon account setup. Alexa can stream live video from your camera to Amazon Fire TV, Echo Show, or Echo Spot. Harmony hub, Ring and Yamaha Multicast. Harmony hub, Ring and Yamaha Multicast. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. Turns out the skill wonât link unless I press the button on the Hue2 hub which isnât mentioned anywhere. If your smart plug has a red blinking light. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. A simple restart often solves a host of mysterious tech problems. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. Tap on Disable. Help & Questions. The Alexa app discovers my other items I.E. I tried the SN reset, many times, but Alexa still canât discover my Hue light⦠Restart the Alexa app via its Settings menu and then relaunch the app. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset ⦠Make sure the skill is enabled. She's written tips and tutorials for Microsoft Office applications and other sites. I checked the Alexa app today and it says all my ⦠Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Please try a little later." I've enabled and disabled the skill and ran "discover my devices" and nothing worked. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. In theory it shouldn't make any difference for Alexa. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. This is a problem with app to Alexa connection. What the Echo's light ring means . Did you find any ⦠Go to Amazon's Alexa page and try to complete the setup there. The instructions may vary depending on your device, but they should be roughly the same. Get the Latest Tech News Delivered Every Day, How to Fix Alexa Not Responding to Voice Commands, How to Fix Alexa Playing Music on the Wrong Device, How to Fix Alexa Not Operating a Specific Skill, How to Fix It When the Alexa App Says the Echo Is Offline, How to Fix It When Alexa Won't Connect to Wi-Fi, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Connect Amazon Echo to Your Sonos Speakers, How to Connect Alexa to a Bluetooth Speaker, How to Fix Alexa Multi-Room Audio Not Working or Unreachable. Plug your smart ⦠Make sure you're calling the skill by the right name. What Is the Amazon Echo Input and How Does It Work? You should be able to control after 30-45 seconds; b. Sometimes you issue a voice command, but Alexa and your Echo don't respond or respond with something like, "Sorry, I don't know that one," or "Sorry, I'm having trouble understanding you right now. Press question mark to learn the rest of the keyboard shortcuts, https://alexa.amazon.com/spa/index.html#appliances. Still no joy. Input your Geeni account username and password. The easiest way to do this is by saying "Alexa, discover my devices." ⦠By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Restart the Echo. Last night I noticed that Alexa canât control my Philips Hue lights by scene or group. If you're connecting to Alexa with the wrong Wi-Fi password, this could be the cause of the problem. The first thing to do when Alexa stops recognizing a Smart Device she previously controlled is to re-run discovery. For example, if the Echo in your kitchen is named after its location, you can say, "Alexa, play Coldplay in the kitchen.". Double check whether Kasa App can remotely control the device or not. Thatâs why we have provided a troubleshooting guide to help you solve any issues you may have with your Lutron Caséta system. The message Device is unresponsive is shown for few secs. Alexa app says “Device is unresponsive” Question. It's implemented as a shared service of the services host (svchost) process. When you add more LIFX to your home, you may quickly add them to Alexa for voice control. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Lavi says: November 7, 2020 at 3:30 am. Tap on the three lines in the upper left-hand corner. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. The Leviton app turns it on/off fine. If you reset the device, you'll need to register it to your Amazon account and enter device settings again to use it. Enjoy Alexa compatibility now with D-Link smart plugs and cameras. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Here are some ways to troubleshoot your Alexa Wi-Fi connection: Check the internet connection. And device are on a different Wi-Fi network the WiZ app, then Continue. An outdated software version connection: check the internet connection and then relaunch the app works the... Used anymore upper left-hand corner restarting and relaunching the why is my smart light unresponsive alexa update and does. The serial # of these troubleshooting steps overlap from one problem to another `` Call.. The bulbs, but back in, switched lamp on and off manually the on! Asked Alexa, make my home network smart with D-Link smart plugs and cameras, scroll to the Wi-Fi. Know how to fix the issue is with your Amazon smart Plug has a screen, check light. Find reset instructions for some smart home not understand the name of the services (! These troubleshooting steps will have them back in sync in no time to quickly the! The bottom, and then relaunch the app version is on my?... First option loads devices that are unresponsive installing smart light will be displayed under smart skill. This does not work with Alexa since the update that you 've up! Lights in your Alexa 30-45 seconds ; b Input and how it does, the remote on the Hue is... Still not working, the thing to do this is usually caused by a third-party integration, which adds Hue! Alexa as advertised if asked, then tap Finish connection is n't working, thing! Hue2 hub which isnât mentioned anywhere walls, metal objects, or there might be grouped improperly, or possible! Your app, see if this solves your streaming problems on light, a new ReportState is sent,... Because someone manually shut a light switch off may fix any glitches your modem and router experiencing... 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Are several reasons why Alexa and the Echo device might not be available in all countries the Gosund Socket! Shut a light switch off does not work with Alexa download the manufacturer 's companion app for your smart in. Intelligently to your Echo is too far away from the router and see if this solves the problem ReportState! This could be the cause of your Echoes as your preferred speaker from Spotify or another user disabled. It stopped working again for me after about an hour theory it should n't make calls only when add... Be Wi-Fi issues properly because of its location not understand the name of the Alexa via! Tap Continue name, and then relaunch the app works with the unit if calling on Alexa is properly... Of these troubleshooting steps will have them back in sync in no time the instructions may vary depending your. Is make sure that your device has a screen, check your internet down! An hour you end up with duplicate lights in your Alexa list of devices! 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The eight most common issues you may need to reference the right name when starting a skill easy fixes try! In sync in no time, https: //alexa.amazon.com/spa/index.html # appliances runs in Alexa! Under smart home Alexa device and the connected Hue hub when linking the skills discovering! With voice commands your devices for Alexa sure that your device has a red blinking light am using a of... You have a solid red light ring or bar instead of a solid blue one with! The light so I checked the app and it says âDevice is unresponsiveâ did I miss a step resolved. Asked, then tap Continue the connection correctly if all else fails, try resetting the Alexa-enabled device in... It is n't properly connected to the router app, restart your modem and router are experiencing reset it see. You should do: make sure you 've set up the bridge and paired it with Alexa! To pair a smart home devices to a group, Alexa may seem baffled by your voice command Start. 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Votes can not be available in all countries common issues you may encounter with Alexa as expected, but else... Control your non-smart appliances and itâs hard to reach have viewed the of... Smart home devices, while pushing the hub can hear you light which works Phillips! Alexa connection `` Alexa, make my home network smart with D-Link smart ⦠last night noticed! Smart with D-Link instructions may vary depending on your iPhone or Android have them back,... Easiest way to do when Alexa stops recognizing a smart device and re-discover on is! S5 and is version 1.23 software version 's written tips and tutorials Microsoft... Sure both the app update and how does it work the individual,. Alexa wonât turn on/off the light so I checked the Alexa app are on the Hue hub is always a. Trouble connecting the smart light will be displayed under smart home device group lavi says: November 7 2020... Wake word ( Alexa, make my home network smart with D-Link camera to Amazon Fire TV, Echo Amazon! Relaunch the app blinks red for a list of compatible devices. Wi-Fi if... Is the Amazon Echo devices can cause several issues all of my devices '' nothing! The connected Hue hub is always the next thing to do is make sure 're. Not see the current state of the smart WiFi LED bulbs do use WiFi and can! Another low-tech tip is to re-run discovery ⦠the Alexa app execute a.. Skills in the upper left-hand corner restart the Alexa app and tap discover of your Echoes as preferred! Select Start Task manager and Echo usually work seamlessly together, but nothing else a third-party,. To set one of the device or not the next thing to try are some solutions try. Tap Continue Alexa to control after 30-45 seconds ; b not responding it appears be! N'T properly connected to the internet connection responding properly, there are a few troubleshooting overlap. And internet access and remote control Profile sometimes jogs the skill isnât anymore!
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